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國務院:線上旅遊平台與經營者不得以「大數據殺熟」等行為侵害遊客權益
國務院辦公廳發布《關於進一步加強旅遊市場綜合監管的通知》提出,進一步建立健全職責明確、協同高效、保障有力的旅遊市場綜合監管機制,統籌政府與市場、發展與安全,著力解決擾亂旅遊市場秩序、侵害遊客權益等突出問題,優化旅遊市場消費環境,改善遊客消費體驗,推動旅遊業高質量發展。全面提高旅遊市場綜合監管水平。提升旅遊標準化水平。完善旅遊標準體系,推進國家標準、行業標準和地方標準制修訂工作,有序開展涉及旅遊新業態、新產品管理和服務的標準研製。推動旅遊標準實施應用和試點工作,提升旅遊產品質量和服務水平。 通知指出,指導旅行社合理安排旅遊行程,加強導遊隊伍管理,依法保障導遊勞動權益。督促在線旅遊平台與旅遊經營者加強個人信息保護,不得以「大數據殺熟」、虛假宣傳及捆綁銷售等行為侵害遊客權益。同時,推動在線旅遊平台良性競爭,依法保障平台內經營者合法權益,促進在線旅遊市場健康有序發展,並督促購物場所及旅遊景區等做到質價相符,自覺抵制商業賄賂等。(ta/w) ~
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