微軟(MSFT.US)夥聯邦快遞(FDX.US)推出電商跨平臺物流新方案
微軟(MSFT.US)與聯邦快遞(FDX.US)宣佈,計劃結合聯邦快遞的網絡智能與微軟Dynamics 365的功能,爲零售商、商家和品牌推出一種「物流即服務」的跨平臺服務。
雙方擁有共同發展願景,期望爲企業重新設計商業體驗,從而爲消費者提供更綜合的購物方式,以及更加快捷、高效的配送。
雙方宣佈計劃引入一種獨特的數據集成,將聯邦快遞的數據見解與Dynamics 365智能訂單管理相結合,幫助各品牌獲取新的信息和能力,更好地實現、運送和服務客戶訂單,同時輕鬆地與其現有的電子商務平臺進行集成,預期跨平臺處理可幫助品牌直接向客戶傳遞高價值的現代化體驗,包括更快捷、更具成本效益的配送、接近實時快遞狀態的溝通,方便和無摩擦退貨以及約6萬個投遞點和無打印的二維碼。
微軟董事長兼首席執行官Satya Nadella表示,在現代經濟中,擁有彈性供應鏈是非常重要,透過將聯邦快遞網絡的數據和見解與微軟雲結合,幫助組織加快其業務運營的數字化轉型,從而可爲客戶提供更綜合的購物方式和更快捷、更高效的配送服務。
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