國泰:因應颱風「樺加沙」豁免改機票費用 本港各航企亦步亦趨
國泰航空(00293.HK)昨(21日)公布,由於颱風「樺加沙」(Ragasa)正逼近香港影響,國泰航空由即時起豁免乘客重新訂位、更改航點之手續費用。此項特別豁免適用於所有今年年9月21日(原出票日)或以前經由全球開立之國泰機票,並於2025年9月25日涉及往返香港(HKG)已確認之國泰機位。
取消行程或退票:不豁免取消行程及退票之費用。就重新訂位或更改航點:在以下情況,重新訂位/更改航點之手續費將獲豁免:1)須於2025年9月25日(含)前及原訂航班出發前完成改票作業。2)未能於上述規定前提出並完成改票作業之乘客將不豁免有關費用。3)更改後的出發日期必須為2025年12月15日前,並須受艙位供應限制。4)重新訂位的航段須受有關票價條款所限制,例如:日期限制、適用航班、平日/周末行程、中途停留附加費及其他旺/淡季而收取之有關差額。5)更改航點往返或途經任一航點限國泰航班,須受艙位供應、票價及稅差價限制。除上述外,若因國泰航空航班取消,旅客取消行程要求退票,可豁免退票手續費。
國泰旗下香港快運亦表示,由於颱風「樺加沙」正迫近香港,公司作出特別機票安排以應對颱風帶來的潛在影響,於9月20日或之前購票,而原定旅遊日期為9月23至25日的乘客,會豁免改期或更改目的地(更改後的目的地只限於原航班或航線的相同地區)的相關手續費。
此外,香港航空發布出行提示:颱風「樺加沙」正接近香港,預料於9月23日至25日離港及抵港之航班可能受到延誤或取消;屆時,將暫停部分航班的網上預辦登機服務。香港航空表示,已豁免9月23至25日航班之重新訂位/更改航點的手續費用,此措施僅適用於所有已獲取香港航空確認機位之機票。
大灣區航空亦有相應安排,原定於9月23日至25日出發的乘客,可於原定出發日期7天內免費更改機票。原定於9月24日出發的乘客,亦可安排退票。
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