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警方:有人偽冒電訊商客服行騙 受害人被轉走550萬存款
警方「守網者」社交平台發文,指有一名受害人近日收到「假冒電訊商客服」來電,訛稱受害人的大灣區數據計劃試用期結束,將要開始每月扣費,受害人表示無意購買,於是「假冒電訊商客服」轉介相關銀行,以協助取消自動轉賬服務。 受害人不虞有詐,接聽「假冒銀行客服」畫面全黑的WhatsApp視像通話,在視像通話中受害人按騙徒指示開啟「分享螢幕」功能,在自己的手機上操作網上理財銀行,受害人的個人資料一覽無遺,並向騙徒提供「一次性交易密碼」及「驗證碼」以提供協助,過程迫使受害人在未經思考的情況下做出反應,最終被騙徒轉走逾550萬元銀行存款。 警方提醒市民,任何情況下,絕對不要向他人透露自己銀行戶口密碼或驗證碼。 「守網者」提醒各位: (1)接到任何客戶服務來電都要保持警惕,不要輕信對方身份; (2)即使對方能夠提供你的個人資料,亦不代表對方是真正職員,因為騙徒可以透過非法手段取得其個人資料; (3)切勿隨意與第三方共享你的手機或電腦螢幕,即使對方聲稱協助操作電子裝置; (4)銀行職員不會以電話、電郵、短訊、超連結或附件等方式,索取你的敏感個人資料或保安密碼; (5)對銀行職員的身份有懷疑,應以致電銀行熱線電話以確認其身份; (6)利用守網者網站「防騙視伏器」或手機應用程式「防騙視伏App」作風險評估。
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