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菜鳥:人工智能支援營運商建立風險管理數據
菜鳥全球樞紐營運高級總監Thomas Yu在阿里雲峰會上表示,集團正在不同方面採用數位化。 他認為,在數位化的過程中,創新和數位技術同步流程可打破地理限制,部署即時動態資源。而具有彈性的自動化可減少勞工和人為失誤,提供高效優質的服務。另外,大數據分析及AI工具,支援營運者建立風險管理數據,有助加快保安驗證及確認流程。 他指,菜鳥不只為阿里巴巴(09988.HK)服務,公司更希望成為一個開放的平台。集團的業務已覆蓋國內外和科技產品,並將自身定位為跨國電商企業。
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