菜鳥與淘寶合作於8個自提點提供淘寶PLUS本地退服務
菜鳥聯合淘寶香港站推出自提點退貨服務,通過持續優化跨境鏈路,令跨境網購退貨變得更便捷,目前菜鳥旗下有8個自提點提供退貨服務。
用戶於淘寶購買帶有「HK本地退」標籤的商品時,用戶可以在收貨後申請淘寶PLUS「本地退」服務,除可選擇上門取件退貨外,亦可自行到菜鳥自提點退貨,於淘寶App預約鄰近菜鳥自提點後,每件退貨商品將生成專屬的退貨碼,將退貨包裹「貼碼」並交還給自提點工作人員即完成退貨。
菜鳥海淘出口物流部總經理黃鐘表示,菜鳥是天貓淘寶海外的官方物流夥伴,期望借助遍布全港的菜鳥自提點為香港的淘寶用戶帶來更加輕鬆、更有保障的網購體驗。
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