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金管局:首九個月接954宗詐騙投訴超去年總和 七成涉信用卡交易
金管局公布,涉及詐騙的銀行投訴持續上升,今年首九個月收到954宗,超過去年全年總和的555宗,當中七成與信用卡交易有關,其餘涉及匯款交易、支付交易和銀行貸款等。 金管局今日(12日)向28間零售銀行發出通告,要求銀行提供足夠的資源和專家,確保銀行業在訊息共享、 交易監察和客戶警示的三大範疇的打擊詐騙重點合作措施如期推出。 當中,銀行間訊息交換平台(FINEST)的第一階段已在6月推出,包括五間具本地系統重要性認可機構(D-SIB),並集中於交換懷疑與詐騙相關洗錢活動的企業訊息。下一步金管局會與銀行業界和持份者持續檢視和優化共享平台,讓更多銀行參與;參考FATF的指引及國際經驗,擴大金融罪行類別;及在未來一至兩個月內就提升銀行間訊息交換擴展至個人戶口的發展諮詢業界和公眾。 金管局指,28間零售銀行已按金管局要求全部實施實時詐騙監察。 下一步會要求銀行逐步加入更多資料,例如採用網絡分析工具及非傳統數據,務求可以發現及監察更多可疑戶口及網絡,提醒客戶不要轉錢入騙徒戶口,盡量在源頭堵截騙案發生。 另外,金管局指各機構正積極落實「轉數快」可疑識別代號警示相關工作,預期服務會在未來兩個月推出。
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