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香港電訊(06823.HK):AI為商業客戶業務重要發展方向 將繼續加大投資
阿思達克 07-25 12:35
香港電訊-SS(06823.HK)商業客戶業務董事總經理吳家隆表示,公司一直擁抱科技創新,在開發人工智能(AI)相關方案方面具經驗,過往一直有針對行業不同需求為企業提供AI應用方案,認為AI是香港商業客戶業務的其中一個重要發展方向,未來集團將繼續加大投資,對業務前景感到樂觀。 他指出,港府近年積極推動智慧城市發展,鼓勵企業數碼轉型,企業對AI的興趣持續提高,相信未來AI應用及需求將持續提升,香港電訊將因應客戶及行業需要度身訂造合適方案,現時於醫療、零售、金融及建造業均有相關應用,例如配合生成式AI提供客戶服務,以及與部分醫院合作研究利用AI及大數據協助診症和分析病例,預期可成為其中一個主要增長動力。 他又強調,香港電訊重視網絡及數據安全,因此正透過自家平台所建立的Bot供員工及客戶使用ChatGPT 4.0,以降低資料外洩風險。 香港電訊於本月24至28日舉行以AI為主題的「HKT Enterprise Solutions Tech Week 2023」,向客戶展示最新的AI發展趨勢,以及公司所提供的不同行業AI解決方案。
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