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據報國美電器稱正積極解決營運問題 陸續關閉無盈利門店
阿思達克 02-08 11:54
近日不少消費者反映,國美電器線上線下拖延發貨時間,客服無反應、退款慢等情況。據內媒《澎湃新聞》引述內部人士消息指,國美部分地區存在發貨、退貨、退款不及時的情況,但大部分門店都是正常運行。 該內部人士表示,國美正在積極解決以上營運問題,近日大股東黃光裕連續注資就是要充盈現金流,確保門店正常營運。國美正在陸續關閉沒有盈利的門店,通過直播轉型和「全員推手」等舉措盤活銷售。關於消費者的退款不及時等問題正在加快推進內部審批流程,盡快解決各類退款事項。
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