渣打:經核實信用卡非授權交易將獲退款
多名渣打信用卡持卡人日前出現信用卡被多次盜用的情況,涉及金額數十至數百美元不等。渣打回應指,已知悉部分客戶信用卡出現未經授權交易,將就所有經核實的非授權交易主動安排退款,又表示未有證據顯示出現個人資料外泄。
金管局則表示已即時聯絡銀行跟進,要求銀行採取有效措施保障客戶利益,加強與客戶溝通,並徹查事故成因。
香港生產力促進局轄下的香港電腦保安事故協調中心建議,用戶如發現有可疑的交易,立即聯絡發咭銀行停用信用卡,並應保留可疑交易紀錄作申訴。
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