龍光集團1-8月共計交付2.7萬套
日前,龍光集團(3380.HK)發佈2022年中期業績公吿。上半年,集團持續強化精細化管理,提高項目開發運營效率,優化"3+6"全週期質量管控體系和"365"陽光服務體系,全面提升交付力,確保高品質如期交付。1至8月,龍光共計完成項目交付超過55個批次、2.7萬套,合約交付率100%,平均交房滿意度達96分。
龍光集團客户關係部負責人介紹,為提升交付服務水平和客户體驗,龍光持續打造"一站式"交付體系。在交付現場,龍光會安排驗房師,一對一為客户提供專業的驗房服務,從園林打造理念到室內建造細節,從嚴苛的選材到考究的工藝,逐一為客户解答各種問題。龍光還配置專業充足的保修團隊資源,針對房屋質量問題及時響應、維修處理,為客户快速解決現場問題。針對現場無法解決的質量問題,公司的工程、客關團隊將聯合制定專項計劃、實時跟進,確保在交付後房屋質量問題全部快速處理完成。
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