阿里巴巴投資者日:"多端戰略"推動消費者規模持續擴大

12月16日,阿里巴巴2021年投資者日活動開始在線上舉行。這是2016年以來,阿里巴巴連續第六年舉辦投資者交流活動。
阿里巴巴方面首先介紹了中國零售市場業務。阿里稱,"多端戰略"推動了平台消費者規模的持續擴大。

此前,阿里巴巴宣佈將成立中國數字商業板塊。"多端戰略"是這一板塊業務增長的關鍵。
阿里巴巴財報顯示,截至9月30日,阿里巴巴全球生態體系全球年度活躍消費者已達12.4億,其中9.53億來自中國市場。中國零售市場的月度活躍用户(MAU),達到了9.46億,較去年同期增加了6500萬。
除了淘寶App,閒魚、淘特等產品也為平台帶來差異化供給,共同滿足消費者的多元需求,為平台帶來明確的增長。
目前,閒魚大約有600萬的非淘寶專業賣家,他們帶來和淘寶不同的差異化供給,尤其是長尾供給,比如手辦、漢服、二手樂器等,更好滿足消費者多元化需求。
截至9月30日,淘特年度活躍用户已超2.4億,成為供給性價比人羣消費的核心電商平台。淘特的M2C(廠家直連消費者)模式,為消費者提供了極具性價比的源頭好貨,也為商家創造了新的生意機會。
"多端戰略"的背後,是阿里在供給側的持續深耕。
以淘寶App為主陣地的淘寶天貓業務,強化在服飾、美粧等成熟品類的挖掘,持續引領消費趨勢,發展出更多新供給;另一方面,對於家裝、食品等線上滲透率較低的品類,平台通過3D樣板間、送裝一體化等創新產品,提升其線上滲透率。
淘特的源頭好貨,提升了阿里對下沉市場用户的覆蓋。而在生鮮及蔬果領域,淘菜菜圍繞"一日三餐"所需,以今日下單、次日自提的差異化履約方式送達,滿足每個家庭的最高頻需求,進一步提升了淘寶、淘特等客户端的用户粘性。
年輕消費者,將成為淘寶天貓新的用户增量。目前,淘寶在24歲及以下消費者中的滲透率已經達到90%。
而在付費消費者方面,過去一年,88VIP加省錢月卡的整體會員規模已超過5000萬。阿里方面還稱,未來,阿里的付費會員體系將覆蓋超過1億中國最高價值的消費者。
此外,在投資者日上,阿里還披露了支持中小賣家的相關舉措及成果。
據悉,淘寶已經啟動了中小商家普惠計劃,預計將覆蓋100萬的商家。過去一年,淘寶平台上新商家裏出現了大量的新的原創品牌、新的店鋪;銷售過百萬的淘寶店鋪增加了15萬家。
阿里巴巴表示,平台會把中小商家的扶持作為長期目標,支持更多年輕的創業者通過電商實現自己的夢想。
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