問界M8純電版開啓全國交付 以全場景服務守護用戶每一程
9月8日,問界M8純電版開啓全國首批交付,用戶工廠驗收交付儀式在賽力斯超級工廠舉行。多組用戶參觀了工廠並參與車輛終檢驗收,賽力斯集團董事長(創始人)張興海親自交付鑰匙,感謝用戶參與,強調問界始終致力於讓用戶"購車省心、用車貼心、售後放心",通過"從用戶中來、到研發中去、再交付給用戶"的方式不斷提升體驗。

服務無憂,讓每一段旅程暢行無憂
"我們的服務要響應快一步,解決問題早一步,關懷車、關懷人深一步。"賽力斯集團董事長(創始人)張興海的這句話,已成爲問界的行動準則。依託"問界智享 服務無憂"計劃,問界正在構建一套行業領先的數智化服務體系。

無論用戶身處城市主幹道還是偏遠山區,一旦發出救援請求,問界專業團隊均可快速響應,服務內容涵蓋拖車、燃油遞送、困境救援、路邊維修、蓄電池搭電、送水、防凍液、備胎遞送等全場景需求,真正實現"有求必應"。
依託智慧互聯繫統,問界不僅能被動響應救援請求,更能主動守護安全。當車輛出現儀表提示或用電異常時,系統可遠程診斷並提前預警。接到救援需求後,系統智能分派最近網點,實現高效調度。目前,問界已在全國部署超5,400家服務商、20,000多名認證救援技師,服務團隊7×24小時待命,兌現"讓每一段旅程暢行無憂"的承諾。
服務不止於車,用真心傳遞溫暖
6月6日晚,一輛問界在海拔近3500米的鬆潘縣被困排水溝,夜間氣溫逼近冰點。救援技師連夜冒險趕路,於凌晨抵達,在高原嚴寒中連續作業近5小時,成功幫助車輛脫困並更換輪胎。後發現懸掛異常,又迅速協調拖車並安排用戶臨時用車。

問界M8純電版全國交付開啓,以行業領先的交付效率,讓用戶第一時間享受到新豪華純電出行體驗。問界在爲用戶打造更優質產品的同時,持續升級服務體驗,陪伴每一位用戶奔赴更多美好旅程。
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