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雙擎驅動企業增長 極光攜GPTBots與EngageLab參展MarTech HK Summit

盛夏香江,智慧激盪。近日,亞太頂級營銷科技盛會MarTech HK Summit 2025在香港 麗茲卡爾頓酒店 圓滿落幕。本屆峯會雲集匯豐銀行 (HSBC)、星展銀行(DBS)、雅虎(Yahoo)、國泰航空、港鐵等數百家企業高管,共探智能營銷前沿趨勢。領先的客户互動和營銷科技服務商,極光(Aurora Mobile,納斯達克股票代碼:JG) 以"雙引擎"陣容重磅亮相——AI智能體平台GPTBots.ai(以下簡稱"GPTBots") 與EngageLab領先的多渠道互動平台協同展示,成為全場焦點。

雙核展示:AI交互+精準觸達,打造增長閉環

本次展會中,極光在香港市場並機呈現兩大核心解決方案,GPTBots助力企業用AI提效,EngageLab攻克精準觸達難題,兩者協同為企業構建從客户洞察到價值轉化的完整閉環。

GPTBots:企業級AI智能體平台

零代碼構建專屬AI助手,覆蓋智能客服、流程自動化、知識管理等高價值場景,驅動業務效率革命。

EngageLab:全渠道智能用户互動平台

整合郵件、短信、APP推送、社交媒體等20+觸達通道,通過用户行為分析實現精準自動化營銷,提升轉化與留存。

客户聚焦:雙平台激發跨行業場景創新

展會現場諮詢熱烈,兩大代表性需求印證產品價值:

場景一:教育行業智能化升級

香港某頂尖大學招生辦負責人: 該負責人對利用GPTBots構建招生ChatBot及AI智能體輔助填寫申請表的應用場景表達了高度興趣。其核心需求在於提升招生流程效率與全球申請者的體驗。極光GPTBots展現的能力被認為能有效減輕招生團隊負擔,併為不同時區的申請者提供全天候、個性化諮詢服務。校方表示期待與極光共同探索AI在招生服務、學生支持乃至教學輔助等更廣泛高等教育場景中的應用潛力,以打造智能化、人性化的校園體驗。

場景二:航空業客户體驗革新

該公司的技術部門重點關注GPTBots在全渠道(Omnichannel)客户觸達及AI Agents賦能內部效率提升方面的解決方案。他們對平台在構建智能客服、實現個性化營銷觸達,以及通過知識問答、流程自動化Agent等工具提升員工效能所展現的靈活性與強大功能印象深刻。該代表表示,迫切希望深入瞭解GPTBots如何助力其整合跨渠道數據資源,打造無縫銜接的客户旅程,並賦能內部團隊,在客户服務響應速度與整體運營效率上實現顯著突破。

展望未來:持續賦能企業智能轉型

此次香港之行,極光通過GPTBots的AI智能體能力與EngageLab的全渠道觸達優勢,向金融、航空、教育等領域頭部企業展示了新一代增長引擎的落地路徑。展會雖已落幕,但極光與客户的共創剛剛啟程。

立即體驗極光雙擎動力

訪問 GPTBots官網 創建您的第一個AI智能體:https://www.gptbots.ai/

瞭解 EngageLab解決方案 解鎖全渠道增長密碼: https://www.engagelab.com/

來源:微信公眾號.極光JIGUANG

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