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百融雲-W(6608.HK)拉昇升4.5%
格隆匯 12-27 11:19
一站式AI科技服務領航企業百融雲-W(6608.HK)今日上升,盤中拉昇升4.5%至9.28港元。在近日舉行的一場聚焦金融消費者權益保護的論壇上,百融雲創用户權益保護部的領軍人物聶夢喬提到,作為一家領先的人工智能技術公司,百融雲創始終致力於將人工智能技術應用於消保工作中,以更好地履行主體責任。通過結合MaaS服務,利用決策式AI和先進的模型技術,百融雲創成功打造了一個嚴格且完整的一體化智能客户服務平台,實現了智能服務在全渠道的接入。該平台不僅大幅提升了服務效率,解決了用户高峯期等待時間過長、服務標準不統一等問題,還通過大語言模型的應用,實現了個性化服務的提供。同時,百融雲創還不斷完善內部管理機制,提升科技創新能力,建立了智能化的任務督辦、風險預警和客户回訪機制,確保消保工作在全鏈路上的有效落實。

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