國泰(00293.HK)就取消航班向民航處提交初步報告 農曆年前提交長遠改善措施規劃
因應民航處要求,國泰航空(00293.HK)於今日(31日)提交有關取消航班的初步報告。行政總裁林紹波表示,自本月初完成航班整合後,國泰日常航班運作已回復穩定可靠,亦無因機師人手安排而再取消額外航班,對顧客承諾已採取一切必要的措施,確保於即將來臨的農曆新年旺季提供穩定可靠的航班服務。
他指出,事件源於集團低估了在香港流感高峰期間,應對同事因病缺勤較預期為多的情況而所需的候命機師數目,為盡可能減低對顧客的影響以及確保日後航班能運作穩定,因此主動取消2月底前的部分航班,相關取消程序已於三星期前完成,並已聯絡及為所有受影響顧客安排改乘其他航班或退款。
林紹波強調現正進行深入檢視,以致力改善及加強航務營運規劃能力,從而滿足未來發展需求,將會在農曆新年前向民航處提交詳盡的報告,涉及集團長遠改善措施的最新進展。
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