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美埃科技(688376.SH):公司擁有自己的專業售後服務團隊
格隆匯 07-27 15:13

格隆匯7月27日丨有投資者向美埃科技(688376.SH)提問:美埃科技後期耗材的更換是否有品牌限制?是否存在客户使用其他公司的類似產品替代的情況?

美埃科技回覆:您好!半導體潔淨室需要保證其高效性、穩定性、安全性和持續性。採用其他品牌的耗材可能會導致產品機能不匹配,噪音增大,過濾效率降低等後患。這與客户所要求的設備穩定性、節能、高效是背道而馳的,因此在公司保證自身服務質量以及產品質量的前提下,客户通常選擇原廠的耗材以確保產品質量得到更好的保障。在後期進行耗材替換的階段,公司擁有自己的專業售後服務團隊,及時解決客户問題,增加客户粘性。謝謝!

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