東亞銀行推全數碼化樓宇按揭申請服務
東亞銀行(00023.HK)宣布,推出全數碼化的樓宇按揭申請服務。客戶可隨時隨地於網上提交申請,直接上載所需文
件。系統會即時進行自動化數據整合,以加快申請程序。上載的文件並會自動被加密,以保護客戶的個人資料。此服務亦與分行無紙化申請流程結合,提升全渠道數碼化體驗。
東亞銀行總經理兼個人銀行主管黃妮妞表示,截至今年8月,數碼理財交易量比去年同期錄得雙位數增幅。是次推出的全數碼化樓宇按揭申請服務,該行透過縮減同事處理工序以及客戶辦理申請的時間,優化客戶體驗及營運效率。
客戶可透過此數碼樓宇按揭服務辦理多種申請,包括一般新做樓宇按揭、物業轉按、按揭保險計劃以及綠色按揭計劃。
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