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中銀香港(02388.HK)新增便利措施讓客戶遙距解決賬戶事宜
中銀香港(02388.HK)宣布新增便利措施讓客戶遙距解決賬戶事宜,包括延長回鄉證過期客戶的寬限期,及擴大見證服務的覆蓋範圍。內地中國銀行延長了回鄉證過期客戶的寬限期,至香港恢復與內地通關後一個月,即香港客戶在未更新回鄉證有效期的情況下,仍可透過網上及手機銀行遙距使用內地中國銀行的服務,不會僅因回鄉證有效期過期而被限制賬戶使用或暫停服務。 雖然目前證件過期暫不影響客戶使用賬戶,該行建議客戶透過中銀香港見證服務或內地中國銀行深圳分行的電子平台,適時更新個人資料。 該行進一步將見證服務擴展至持有內地任何城市中國銀行賬戶的中銀香港客戶,不再只限於「跨境理財通」客戶。 中銀香港透過早前推出的中銀香港見證服務及內地中國銀行深圳分行的電子平台,已累計超過6,000名客戶成功更新證件資料記錄。
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