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達美航空(DAL.US)機票出現超賣 有飛機賠10000美元求乘客自願放棄機票
格隆匯 07-01 16:12
格隆匯7月1日丨美國獨立日假期(7月4日)至將,達美航空持續人手不足之際,日前一班航班出現超賣,日前一班客機更要推出10000美元補償,希望乘客自願放棄機票以順利起飛。有乘客事後在社交媒體發文證實,當日機組人員最初提出5000美元補償,及後加至7500到10000美元,最終才獲8名乘客自願放棄機位。據瞭解達美對乘客機位的超賣補償額,於2017年從1350美元增至10000美元。隨着放寬防疫限制,美國重啟各州及國際交通,但航空業界因兩年以來緊縮經營導致人手出現嚴重短缺,即使有飛機也無法調動更多班次。當地各大小航空公司都已經宣佈在不得已情況下削班,用盡方法招募人手,以及用更高加班補償吸引員工。但是旅客需求繼續強勁,機位出現超賣情況並不罕見。
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