中国银保监会要求全力做好东航(00670.HK)客机坠毁事故保险理赔服务工作
中国银保监会表示,要求全力做好东航(00670.HK)(600115.SH)客机坠毁事故保险理赔服务工作,督促各保险公司及时跟进事故进展,主动排查承保客户信息,在充分尊重客户家属意愿的前提下,以适当的方式和时间开展服务工作,兑现保单承诺,并做好客户家属安抚。相关银保监局要加强指导,统筹协调当地保险公司及时跟进服务,确保保险服务可及、方式恰当。
同时,要责成各保险公司建立理赔绿色通道,简化理赔程序和材料,优化理赔服务。要提前做好资金调集工作,随时做好赔款及预付赔款的准备。相关银保监局要加强对理赔工作的监督和指导,关注理赔中可能存在的具体问题,对涉嫌违法违规的,依法采取相关监管措施或予以行政处罚。(ta/w) ~
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