有市民用消費券購物時被收手續費 八達通:商戶不能收取額外費用
首期電子消費券已經派發。網上流傳一張由沙田一間藥房發出的單據相片,市民用八達通支付1,006元時,被收取約2%手續費21元。
該藥房在社交媒體表示,職員有向客人表示使用八達通消費金額超過200元,要收取2%銀行手續費,因爲藥房是小本經營,如果賣價要包括使用八達通而產生的銀行手續費,藥房該筆生意要蝕錢,強調會在雙方同意下才會完成交易,並保留一切法律責任權利。
八達通回覆本地傳媒查詢時表示,根據八達通與商戶所簽訂的開戶協議,商戶只可以收取貨品的實際價錢,不能收取額外費用,如不按協議收取額外費用,如手續費等,八達通有權取消該商戶資格。公司正覈實該商戶是否在接受八達通付款時有額外收取手續費,如有違反協議,將對該商戶採取合適行動。
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