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中银保监:平安银行电话销售实物业务存在违法违规问题
阿思达克 05-11 14:30
中银保监於网站发布通报,指自去年以来,监管系统接收到消费者对平安银行(000001.SZ)信用卡中心电话销售实物产品业务的举报投诉显着上升,投诉主要集中在银行电话销售时进行不实宣传、以赠品名义销售产品、未经消费者同意擅自扣划资金,及进行消费分期等方面。

通报称,经抽查发现,平安银行信用卡中心60宗电话销售实物产品业务中有53宗业务存在违法违规问题,占比88.3%。通报要求各银行保险机构严格落实监管要求,从董事会、管理层到各分支机构,层层落实消费者权益保护主体责任,对第三方合作机构行为管控、销售管理等方面开展自查自纠。

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