Tesla就车展维权事件道歉 成立小组跟进
Tesla(TSLA.US)周一(19日)在上海车展发生维权事件,Tesla最新在微博上表示,就未能及时解决车主的问题深表歉意,为弥补车主的不满,以及对用车体验及生活等的负面影响,公司愿意尽最大努力与车主主动沟通,并用最诚恳的态度寻求解决办法。
Tesla称,尊重并坚定服从政府各相关部门的决定,尊重消费者及法规,并积极配合政府各相关部门的所有调查,因此公司已成立专门处理小组,尽力满足车主的诉求。
在车展上有一名女子穿上印有「煞车失灵」以及Tesla商标的上衣,爬上车顶大喊「煞车失灵」,其後Tesla曾称,如果是公司产品的问题,Tesla一定会负责到底,但对於不合理的诉求,公司亦绝不会妥协。
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