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中银保监通报光大银行(06818.HK)侵害消费者权益情况
阿思达克 02-03 15:55
中国银保监会消费者权益保护局发布关於光大银行(06818.HK)(601818.SH)侵害消费者权益情况的通报称,在对光大银行服务收费、理财产品适当性及消保情况检查中,发现侵害消费者权益的违规问题,已要求其进行整改。

通报显示,违规问题包括违规代客操作、短信营销宣传混淆自营与代销产品、个贷业务与保险产品强制捆绑、存贷挂钩、违反质价相符原则收取财务顾问费。

当局指,光大银行上述违规行为,侵害了消费者知情权、自主选择权、公平交易权、财产安全权等基本权利,已要求其进行整改。针对上述问题,各银行保险机构要引以为戒,举一反三,排查整改,建立健全消费者权益保护体制机制,自上而下切实承担起主体责任,有效保护消费者合法权益。(ta-jc/k) ~

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