汇丰:疫情下更多客户有财富管理需要
汇丰香港区财富管理及个人银行业务客户体验策划及市场主管许长虹於电台节目上表示,疫情开始後汇丰为首个推出客户经理使用zoom与客户对话的银行,以进行交易及投资建议。
他又指,疫情下更多客户对理财计划有兴趣,并对自己的退休计划更为紧张,向客户经理询问理财产品。许长虹表示,现时银行分行交易中90%的已可於网上进行,因此银行需改变过往收取手续费作为主要收入之一的模式,转为重点发展财富管理等业务。
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