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汇控(00005.HK)逾80%本港商业客户已采用数码渠道
阿思达克 11-04 17:41
汇控(00005.HK)行政总裁祈耀年於网上论坛上表示,新型肺炎疫情对全球带来莫大冲击,集团同时进一步推动数码化及促使客户使用数码渠道,超过80%的香港商业客户已采用数码渠道,截至今年9月,汇丰流动理财应用程式录得136万活跃个人客户,按年增长45%。他透露,汇丰香港各项业务数码交易量均有所增加:首九个月为商业客户而设汇丰Business Express流动应用程式的交易量上升80%,接近95%的零售银行交易亦是透过数码渠道进行。

集团预计,今年共投资58亿美元於科技之上,配合银行发展的需要,以於本地以至全球提供更好的一站式客户体验。数码技术固然重要,他亦深信人的能力,两者结合才能奠定成功的基石,特别是在工商金融和财富管理方面,透过高效的数码方案,加上专业团队的服务,是满足客户需要的关键。

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