據報匯豐英國以不動戶為由凍結190萬賬戶 涉15億英鎊
據英國《衛報》引述匯豐英國內部報告指,匯豐以不動戶為由,凍結190萬個賬戶,涉及15億英鎊。該報告顯示,英國當局曾在三年前警告銀行,應努力使客戶重啟戶口,質疑銀行未有盡力通知客戶。
報告又指,匯豐的不動戶政策或損害客戶利益,尤其是長者及一般存戶,涉及10萬個不動戶,存款均逾1,000英鎊;其中3.2萬人屬80歲以上用戶。
對此匯豐否認不合理對待客戶或未採取充分行動,稱自2016年以來,不動戶政策已有實質及持續改善。
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