港燈客戶服務今日起作特別安排
因應新型冠狀病毒疫情最新發展及減低病毒傳播風險,港燈(02638.HK)宣布,客戶服務由今日(29日)起作出特別安排,其中港燈客戶中心於今日起暫停服務,直至另行通告。另外,公司將盡力維持抄讀電表及賬單派遞等正常服務,但有關服務可能因疫情發展而受到影響。
港燈指,客戶如有需要可致電客戶服務熱線或登入港燈網頁,利用電子服務處理有關電力賬戶事宜。客戶服務熱線的服務時間,維持在周一至周五上午9時至下午6時;緊急服務熱線則維持24小時服務。
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