恒生(00011.HK)明日起调整分行营业安排 鼓励使用柜位手机取票服务
恒生银行(00011.HK)公布,因应2019冠状病毒病疫情,将采取进一步预防措施。由明天起(21日),慈云山分行将暂时停止服务,全线分行及商务理财中心於星期一至五亦会提早关门,服务时间会更改为上午 9 时至下午 4 时,而全线分行星期六的服务时间为上午9时至中午12时,直至另行通知。
该行鼓励客户使用其柜位手机取票服务(eTicketing),到分行前预先透过恒生个人流动理财服务应用程式,无需登入个人e-Banking便可在手机预先遥距取票,减省在分行内等候服务的时间。 恒生的柜位手机取票服务在7月初已扩展至全线地面分行。应用程式会显示取得的票号及当时正在服务的票号,客户可实时得悉其「轮候位置」。若客户登记手提电话号码,更能收取手机短讯,提示其轮候情况。
在恒生银行服务网点以外,客户亦可透过银行其他多元化的服务渠道,包括恒生e-Banking、流动理财服务应用程式或电话理财服务热线。
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