匯豐引入Zoom雲端視像會議 助客戶經理遙距交流
匯豐宣布推流動視像會議服務,透過雲端視像會議軟件Zoom讓客戶與客戶經理進行遙距交流,提升服務體驗。由即日起,這個視像會議服務會提供予匯豐尚玉的所有客戶,未來幾週將會把服務拓展至匯豐卓越理財客戶使用。客戶只需連接互聯網,便能透過電腦,或利用已下載應用程式的手機或平板電腦與客戶經理進行視像會議。匯豐指出冀透過引入雲端視像會議服務,令客戶經理及投資專員與客戶保持緊密溝通,匯豐尚玉客戶總監可透過Zoom與客戶進行遙距交流,為客戶提供實時的理財建議及財富管理方案,例如審視客戶的財務需求,一同檢討投資組合和策略,以及下達交易指令。透過分享屏幕及進行視像通話,客戶總監能夠圖文並茂地向客戶詳細講解產品的特色,讓客戶只要身處香港,亦能得到尤如置身分行的貼心服務體驗。(el/a) ~
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