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交銀香港為跨境客戶提供免過境處理賬戶服務
阿思達克 09-29 09:42
交銀(香港)表示,疫情下部分內地客戶無法親臨香港辦理有關銀行業務,部分香港本地客戶亦未能親身前往內地辦理銀行業務,將向跨境客戶提供免過境處理賬戶服務的便利化措施。 在便利措施下,持內地賬戶的香港居民客戶要更新手機號碼,可透過交銀(香港)網點向內地分行遞交修改申請指示,修改內地賬戶登記電話號碼。持香港賬戶的內地居民客戶,則可透過網上銀行更新資料,如電話號碼、地址、電郵地址等。 其他便利措施包括更新回鄉證、內地身份證/通行證等證件有效期、重置手機銀行密碼、重啟不動戶、更新個人資料、解決手機銀行人面識別登入問題。
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