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貴州茅臺(600519.SH)電商平臺:因通道擁堵影響支付 會協調門店聯繫用戶
阿思達克 05-10 15:09
貴州茅臺(600519.SH)旗下電商平臺「i茅臺」迴應早前訂單支付出現異常一事表示,在本月9日晚上因支付通道出現擁堵,影響部份用戶訂單的順利支付。 對於支付失敗被取消的訂單,平臺表示,會協調門店儘快和用戶聯繫,併爲給用戶造成的不便真摯道歉。 平臺亦表示,經過緊急搶修,支付通道擁堵問題已經解決,用戶需要儘快登錄i茅臺完成支付。若早前因支付異常的用戶,可以通過在線客戶或熱線反映情況,並提供信息給工作人員登記反饋,耐心等待處理結果。
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