恆生(00011.HK)成立防騙專員團隊 常駐21間分行
恆生銀行(00011.HK)宣布成立全港首個防騙專員團隊,由逾30名成員組成,過半數為具豐富銀行經驗的退休人士,自本周一(14日)起常駐21間指定分行,提供即時防騙支援。
當系統偵測到高風險支付警報時,恆生會主動邀請客戶與專員會面,向他們評估情況,並建議客戶暫停可疑交易,從而保障客戶賬戶安全及減少潛在損失。未來數月該行將舉辦一系列公眾教育活動,藉以加強大眾對及防範詐騙的意識。
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