極光亮相BEYOND Expo 2025，斬獲創新大獎
近日，以"賦能亞洲，連接世界"爲主題的BEYOND Expo 2025科技博覽會在澳門威尼斯人金光會展中心盛大開幕。中國領先的客戶互動和營銷科技服務商，極光(Aurora Mobile，納斯達克股票代碼：JG)攜旗下GPTBots AI Agent平臺與EngageLab全渠道互動解決方案亮相展會，並從全球800餘家參展企業中脫穎而出，榮膺BEYOND Awards創新大獎。
作爲亞洲最具影響力的科技生態盛會，本屆BEYOND Expo匯聚全球25,000餘名參會者，吸引來自科技企業、投資機構及學術界的領軍人物共同探討人工智能、大模型、機器人等前沿領域發展。極光展區憑藉“AI+場景”的深度融合實踐，成爲全場焦點。
極光GPTBots AI Agent平臺，專注於爲企業提供端到端AI解決方案。該平臺通過AI Agent技術實現衆多場景應用，例如：客戶服務場景中的智能問答與工單處理系統，企業搜索場景下的結構化數據檢索與分析，以及基於大數據洞察的決策支持系統。GPTBots將大語言模型與企業私有數據安全結合，既保證知識庫的動態更新能力，又通過工作流自動化引擎實現跨系統協作，目前已成功應用於金融服務、公共服務等多個領域。"
同步展示的EngageLab解決方案同樣引發關注。作爲領先的領先的多渠道互動解決方案提供商，EngageLab通過全渠道客戶旅程管理系統，幫助企業實現精準的客戶觸達與互動。其核心優勢體現在：
● 跨渠道數據整合，打造用戶全景行爲畫像
● 5大消息通道無縫管理，實現高效協作與實時互補
● 可視化快速編排旅程，營銷活動如虎添翼
● AI 智能驅動，實時追蹤收入轉化率
EngageLab讓每個企業都擁有量身定製的客戶旅程，在整個客戶生命週期，在所有渠道及時、準確地觸達客戶，創造絕佳的客戶體驗。
展會期間，極光展位接待了來自零售、醫療健康、傳媒等行業的衆多企業代表。參會者重點關注GPTBots在智能客服系統改造、企業知識庫建設等場景的落地應用，以及EngageLab在客戶生命週期管理、多渠道精準觸達等方面的實踐案例，可爲企業提供從客戶互動到數據決策的完整數字化閉環。
根據現場觀衆反饋：“極光的創新在於將前沿技術與商業價值深度結合，其解決方案既體現技術突破性，更具備可量化的實施效果。”據悉，展會期間極光已與多家企業達成初步合作意向。
隨着全球數字化轉型進入深水區，此次獲獎標誌着極光在AI Agent產業化應用領域與全渠道精準觸達領域的技術實力已贏得全球權威認可。未來，極光將通過GPTBots與EngageLab的雙引擎驅動，助力更多企業在AI時代構建核心競爭力，不斷走向全球舞臺。
來源：極光
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