重慶燃氣(600917.SH):針對燃氣收費問題已派駐整改督導專班
格隆匯2月16日丨重慶燃氣(600917.SH)公佈,2月14日,重慶市市場監督管理局對公司燃氣收費問題調查情況進行了通報,對此,公司誠懇接受調查處理意見,深刻反思,並向廣大用户致以深深的歉意!
針對通報的問題,上級單位高度重視,已派駐整改督導專班。公司將認真汲取教訓,堅持以用户為中心,立即整改,舉一反三,進一步優化抄表流程,充實服務力量,完善抄收管理;進一步加快智能化升級,提高抄表精準度;實施網格化服務,加強與用户的溝通,持續提升服務質量和水平;儘快全面完成整改工作,切實維護廣大用户的權益。同時,對相關責任人和責任部門進行嚴肅追責問責。
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