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信諾(CI.US)被指不當拒絕數十萬宗患者索償而面臨集體訴訟
阿思達克 07-26 12:14
美國保險巨擘信諾(Cigna)(CI.US)及Cigna Health and Life Insurance面臨集體訴訟,因公司未有按照加州法律的要求對索償進行單獨審查,在去年兩個月內利用電腦算法拒絕超過30萬宗患者索償。 訴訟稱,Cigna利用名為PXDX的算法來確定索償是否符合某些要求,每次審查平均只花費1.2秒,令Cigna的醫生在沒有打開患者病歷的情況下拒絕索償要求。
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