申通快遞(002468.SZ):目前已搭建完成一整套自上而下的數智化系統和產品
格隆匯6月26日丨有投資者向申通快遞(002468.SZ)提問,“請問申通快遞對快遞數據是否有統計分析,以更高效服務於客户,並用於資源人力物力分配,提高生產效率?公司是否有大數據技術儲備?是否會藉助於人工智能進行數據分析?”
申通快遞迴複稱,公司高度重視數智化發展,通過技術更好賦能和支撐業務強勁增長。目前,公司已搭建完成一整套自上而下的數智化系統和產品,在總部決策層面,已上線數據參謀平台,實現了對單量、時效、服務質量以及損益等方面的決策分析;在運營管控方面,智能運營平台-崑崙系統已投入使用,實現了產能診斷、件量預測、網絡規劃以及成本管控;在快遞全鏈路層面,相關產品已經全面覆蓋攬派、運輸、中轉等實操場景,實現了對快件及時、準確、完整的狀態感知,讓快件的履約過程可計劃和可監控,做到億級包裹端上即時干預等技術手段,實現物流的信息化、自動化、智能化。
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