國泰(00293.HK)涉歧視內地客 「人民日報」海外版:應重拳整頓
對於乘客投訴於上周日(21日)乘坐國泰航空(00293.HK)CX987航班時,遇到空中服務員歧視非英語乘客的事件,《人民日報》海外版官微「俠客島」今日下午(23日)發表評論,引述網民發帖指,國泰航空服務人員歧視內地乘客的消息不是孤例,多年來曾不時冒頭。
評論指出,香港是中國的香港,香港的發展離不開國家和內地的支持,內地遊客是香港服務業的衣食父母之一,內地之發展也早已超出一些井底之蛙的眼界,無論從哪個角度,員工歧視說普通話的內地人,都是絕不應該發生的事。國泰航空不能只是每次道歉,而應重拳整頓,建章立制,從根子上剎停歪風。
該評論續說,同時也應看到,國泰航空不能代表香港服務業,更不能代表香港。這種惡劣事件在今天的香港是局部和偶發的。香港正日益重視普通話,年輕一代的普通話水平突飛猛進,公務員隊伍對普通話的要求越來越高。在香港,崇拜英語而看不起普通話的逆流勢必將湮滅於歷史大潮。
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