據報信用卡集體被盜用 渣打指用戶可經網上理財或App即時鎖卡
據本地傳媒報道,有多名渣打信用卡用戶自昨日(6日)出現信用卡被多次盜用的情況,涉及金額數十美元不等。渣打回應指,一直有監察可疑信用卡的系統及機制,近日發現相關交易有上升趨勢,因此除就「毋須出示信用卡」交易向持卡人發出提示訊息外,已立刻加強相關的監察系統及保障客戶的措施。
該行又指,如果客戶發現未經授權交易,可於網上理財或手機應用程式SC Mobile即時鎖卡,並於一個月內為已入賬交易提出爭議請求,將派專員聯絡客戶跟進及按機制進行調查,若確定並非持卡人授權的交易,持卡人毋須承擔責任。
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