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恆生(00011.HK)推出交易電子通知書服務
阿思達克 08-15 12:01
恆生銀行(00011.HK)推出綠色收條(交易電子通知書)服務,由今日(15日)起,客戶在全線分行或商務理財中心進行櫃位交易後,可透過恆生HARO WhatsApp智能助理即時收取綠色收條,讓客戶更便利地收存或轉發相關交易紀錄,並進一步推動分行邁向無紙化營運。 個人銀行或商業銀行客戶於櫃位完成提款、存款、轉賬、外幣買賣、支票存入和信用卡繳費等交易服務後,均可掃描櫃位電子客戶屏幕提供的二維碼,連繫HARO WhatsApp以指示其發送「交易電子通知書」,代替內容相同的傳統紙本交易通知書。服務於8月上旬於恆生部分分行試行。 恆生於2022年上半年的紙張耗用量,相比2019年同期已顯着減少超過20%。截至2021年12月,恆生超過70%的個人銀行客戶月結單及通知書已採用電子方式發送。
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