菜鳥:將加大投入 多種方式力推送貨上門服務
內媒報道,阿里巴巴(09988.HK)旗下物流業務菜鳥將加大投入,通過直營配送及下單可選等多種方式,著力提升送貨上門比例,改善消費者關切的物流體驗。
據悉,以多種方式送貨上門已被菜鳥列為今年最重要的事情之一。菜鳥CEO萬霖透露,包括直營配送、最後100米可選在內,菜鳥還新增第三種方式力推送貨上門──消費者在下單時,可根據商家在下單頁上提供的送貨上門選項,在購買支付前選擇上門服務,且不產生額外費用。目前該服務已在部分城市試點。
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