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3香港和Microsoft香港成策略合作夥伴
阿思達克 07-18 17:18
和記電訊香港(00215.HK)旗下3香港與Microsoft香港,宣佈成爲策略合作夥伴。3香港將採用Microsoft的雲端技術方案以加快數碼轉型,亦是首家電訊商利用Microsoft端對端客戶洞察分析平臺,透過應用人工智能及檢視客戶需求,提供「超個人化」客戶服務和數碼體驗,以提升客戶的滿意度。 和電香港執行董事及行政總裁古星輝表示,公司早於2018年已開始數碼轉型,將科技系統全面升級,構建全新的營運模式。是次與Microsoft香港的策略合作,結合3香港強勁的網絡與該公司先進的技術方案,有助公司洞悉客戶需要,提供相應的超個人化服務,進一步提升客戶體驗和業務營運效率,並大大加快公司數碼轉型的過程。
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