中電即日開始僅提供有限度抄讀電錶服務 受影響客戶將收到估算賬單
中華電力表示,在新型冠狀病毒疫情影響下,繼續竭力維持正常供電及緊急服務。惟因應疫情的最新發展和影響,中電的客戶服務將作出調整,由即日(25日)開始只能提供有限度的抄讀電錶服務。
中電指,受影響的客戶將收到估算賬單,住宅客戶賬單會根據去年同期之實際用電量作估算,工商客戶賬單則會按上月之實際用電量作估算。客戶無需擔心會因此多繳電費,在抄讀電錶服務恢復正常後,會按客戶的實際用電量作出調整,絕對不會多徵電費。
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