美團(03690.HK):不斷推動外賣配送算法透明化
美團(03690.HK)表示,響應國家號召積極參與騎手職業傷害保障試點,未來公司將配合政府,向騎手群體提供更全面的權益保障體系,不斷推動算法規則的透明化,積極聽取多方意見,優化迭代算法技術,推動行業的高質量、健康發展。
美團指,外賣配送場景複雜且多變,為完善算法,將通過兩種方式為騎手延長配送時間,包括通過歷史數據識別出長期出餐慢的商家,以及以人工干預的方式為騎手提供時間補充,並在異常場景下為騎手提供時間補充;另外在部分情況下將「預估到達時間」變為「預估到達時間段」。
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