美國就延遲退款投訴調查18間航空公司
美國運輸部表示,由於航空公司在疫情期間未有及時退款,收到涉及18間航空公司的3.01萬宗投訴,並展開20項調查,目前涉及加拿大航空及聯合航空(UAL.US)的調查已經結束。
美國運輸部此前向加航罰款2,550萬美元,但加航已敦促該部門駁回投訴,認爲該部門的決定與完全違反法規。
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