電視廣播(00511.HK)回應消委會調查:Big Big Shop將優化客戶服務及減少配送延誤
電視廣播(00511.HK)就消委會實試旗下電子商貿平台Big Big Shop購物作回應,指Big Big Shop的商品配送由商戶直送或第三方物流公司負責。今年因疫情關係,市民對網購需求急增,平台的銷售量按年急增5倍,亦因此令商戶及合作物流公司面對巨大壓力及挑戰,引致配送延誤及狀態欠理想,對顧客引起不便致以抱歉。
公司指,Big Big Shop將吸取經驗,加強與商戶的溝通及監管,更換物流公司,檢討及改善商品配送流程,並增撥更多資源,優化客戶服務並減少配送延誤。
Follow us
Find us on
Facebook,
Twitter ,
Instagram, and
YouTube or frequent updates on all things investing.Have a financial topic you would like to discuss? Head over to the
uSMART Community to share your thoughts and insights about the market! Click the picture below to download and explore uSMART app!

Disclaimers
uSmart Securities Limited (“uSmart”) is based on its internal research and public third party information in preparation of this article. Although uSmart uses its best endeavours to ensure the content of this article is accurate, uSmart does not guarantee the accuracy, timeliness or completeness of the information of this article and is not responsible for any views/opinions/comments in this article. Opinions, forecasts and estimations reflect uSmart’s assessment as of the date of this article and are subject to change. uSmart has no obligation to notify you or anyone of any such changes. You must make independent analysis and judgment on any matters involved in this article. uSmart and any directors, officers, employees or agents of uSmart will not be liable for any loss or damage suffered by any person in reliance on any representation or omission in the content of this article. The content of the article is for reference only and does not constitute any offer, solicitation, recommendation, opinion or guarantee of any securities, virtual assets, financial products or instruments. Regulatory authorities may restrict the trading of virtual asset-related ETFs to only investors who meet specified requirements. Any calculations or images in the article are for illustrative purposes only.
Investment involves risks and the value and income from securities may rise or fall. Past performance is not indicative of future performance. Please carefully consider your personal risk tolerance, and consult independent professional advice if necessary.