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Google香港:香港企业AI准备度指数达56点 零售行业最低
阿思达克 10-15 12:17
Google香港发布《智慧数码城市-全城 AI》白皮书第一版,同时公布「AI 准备度指数」(AI Readiness Index)。Google香港委托毕马威(KPMG)进行这项为期三年的研究,揭示香港对人工智能(AI)认知及应用方面的准备程度。以100为满分,香港市民的AI准备度指数为50,企业的AI准备度指数为56,反映香港在人工智能及创新科技的应用拥有?实基础及理想的发展前景。

研究显示,65%受访市民期望人工智能为社会带来正面作用,63%认为便利是应用人工智能的主要原因。然而,调查反映市民的忧虑包括其数据在不知情或未经准许下被人使用(49%),以及使用相关产品及服务的费用(40%)。受访市民期望商界(70%)和公营机构(81%)协助推动人工智能相关教育,不少表示有兴趣认识人工智能及机器学习的基础知识(44%)、人工智能及机器学习的技术应用及案例(44%),还有数据科学及数据分析(42%)。

在企业方面,金融服务行业的AI准备度指数最高,达63点;科技与创新则达59点,旅游与物流,及零售行业最低,分别为53及51点。

毕马威中国香港区技术谘询主管合夥人欧乐恒相信,本来以为零售行业在AI应用上会走得更前,但调查却反映不是,相信这是与资金投资额有关,而他相信疫情的影响会改变零售商的看法,促使它们加快相关投资,料在下一份报告中会看到零售业的AI准备度指数提高。

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