菜鳥於5個香港自提點試用「智能燈條」技術 提升取件效率
阿里巴巴(09988.HK)(BABA.US)物流旗艦菜鳥集團公布,為提升服務質素,已在香港5個自提點正式試用自主研發的「智能燈條」技術。
智能燈條技術又稱「智能尋物聲光標籤」,是一種便於倉儲定位的科技設備。每一個包裹上都裝配有一個鑰匙圈大小的智能盒子,附有二維碼、條碼及內部晶片與LED燈,用戶取件時工作人員僅需輸入取件碼,對應的包裹即會自動發出燈光與聲響提示,幫助員工快速精準定位,預期大幅縮短傳統翻找包裹所需時間。
菜鳥香港總經理鄧理能表示,應用智能燈條可提升員工的工作效率,並讓消費者的取件過程更加輕鬆順暢。
目前,菜鳥已在5個港鐵站設立自提櫃或服務點,包括九龍站、青衣站、兆康站、顯徑站、荃灣西站。鄧理能指,菜鳥亦已在全港多個自提點試行「開放式自提」服務,未來將持續改善本地物流體驗。
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