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螞蟻國際發布AI旅行助手Voyager 率先登陸AlipayHK、內地支付寶及菲律賓GCash
螞蟻國際攜手Agoda、攜程(09961.HK)及飛豬等文旅行業,今日(2日)宣布推出開放給電子銀包的AI旅遊助手「Alipay+Voyager」。Alipay+Voyager將率先登陸亞洲三大電子銀包,包括:AlipayHK、內地支付寶及菲律賓的GCash,並將在暑假期間旅遊高峰前正式上線,今年還將陸續推廣至更多Alipay+支付合作夥伴。 商戶方面,Alipay+Voyager整合線上旅行供應商(OTA)的豐富服務及Alipay+覆蓋的1億全球商戶資源;銀包方面,可一鍵接入全球36個主要電子銀包、銀行軟件和超級應用中,觸達近17億消費者。 即日起,用戶可於AlipayHK首頁頂部進入「旅行+」(即Alipay+Voyager),再於專區點選上方的專屬Alipay+ Voyager AI旅遊助手,透過文字或語音輸入和用戶互動,提供覆蓋行程前、行中和行後的全程AI智能助理服務。Alipay+Voyager可便捷完成行程規劃、預訂等操作,未來還可即時接入海外當地服務,完成call車、公共交通、購物、餐飲及觀光行程。此外,Alipay+Voyager在in-app內即時推送高關聯的選擇,並在航班延誤或惡劣天氣等突發情況下自動提供解決方案,實現提前感知和智能應對。 除Voyager及AI外,AlipayHK已透過引入Alipay+進一步助本地線下商戶開拓全球客源。自去年技術方案升級,從引入14個海外銀包至今已累計接入21個國際電子銀包,如內地支付寶、韓國Kakao Pay、泰國TrueMoney、馬來西亞Touch n Go等。跨境旅客能夠直接用當地銀包,在全港超過9成線下門店進行付款,無需提前換匯。而商戶亦最終收港幣結算,不需自行兌換找續減低營運不便。 Alipay+最初是一項跨境支付技術解決方案,如今透過與包括AlipayHK在內的36間領先的電子銀包和支付應用合作,連接全球超17億用戶和1億商戶。自2015年以來,Alipay+銀包科技團隊與新興市場的電子銀包攜手,共同開發圍繞支付、安全及增長等相關能力的解決方案,並開發了AI智能平台A+ GenAI Cockpit加速商業化AI服務創新。Alipay+Voyager就是「Alipay+ GenAI Cockpit」的首批產品之一,6月「Alipay+ GenAI Cockpit」正式向外部銀包夥伴開放。 另外,今年5月螞蟻國際還推出了自研發、基於Transformer架構的TST AI外匯模型。該模型運用最新時序預測演算法,透過人工智能技術協助企業預測交易量、管理外匯風險、降低對沖成本並訂製外匯策略。TST模型的客戶群體涵蓋航空公司、線上旅遊平台等企業。結合這一功能,能夠有效幫助全球文旅產業應對匯率波動風險,進一步降低相關成本。
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